Frequently
Asked Questions
Who
can I contact to get Freedom of Information Forms?
You must contact the City of Rochester's
Communications Department at (585) 428-7135
Where is the nearest firehouse in
my neighborhood?
Fire houses
are strategically located around the City. Click
here to view fire house address and phone number.
What are "Protectives?"
The
Protectives are a volunteer
organization that responds to fires as a support unit.
Where
can I find information on fire safety?
The Rochester
Fire Department offers information on several different
fire safety questions. Click
here for detailed information.
Where can I find information about a
child experimenting with fire?
You can find information through our
Juvenile Firesetter
Intervention Program
Does the Fire Department perform safety presentations?
We
have a community relations and educational staff who
handles safety presentations. Click
here to get more information.
How can
I become a firefighter?
The fire
department is always looking for qualified candidates.
Click here for more information
on how to become a firefighter.
How quickly does the fire department respond to
a call?
On
average, the Rochester Fire Department Responds to
all calls within 3-4 minutes.
Can I call you if, "my cat is stuck in a tree?"
Animal
Control now handles this type of call. Dial 311 to
report the incident.
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