Use the eCitizen online payment portal to:
-
Create a user profile and sign-up for recurring auto payments (Tax and Water customers only)
- Pay Your Tax Bill
- Pay Your Water Bill
- Pay Your Commercial Refuse Bill
- Pay Your Parking Ticket
- Renew Alarm Permits
- Donate to Rochester Animal Services
- Donate to Reforest Mount Hope Cemetery
Fee Schedule
| |
Payment Amount
|
Fee
|
| Electronic Check |
any
|
$1.00
|
| Credit/Debit Cards |
$0.01 to $100.00
|
$2.75
|
| |
$100.01 or greater |
2.75%
|
For a list of alternative payment options, click here
*A non-negotiable $20 fee will be assessed by the City if an electronic check payment bounces for any reason. Please be careful when entering electronic check information (account number, routing number).
Problems viewing the eCitizen portal? Click here. For additional questions regarding your online account, email billpay@ecitizenportal.com or call 1-800-926-3466.
Online Payments Comparison Chart
| |
Credit/Debit Card
|
EFT
|
AutoPay
|
| Taxes |
X
|
X
|
X
|
| Water Bill |
X
|
X
|
X
|
| Commercial Refuse Bill |
x |
x |
x |
| Parking Ticket |
X
|
|
|
| Alarm Permit Renewal |
X
|
X
|
|
| Animal Services Donations |
X
|
X
|
|
| Reforest Mount Hope Donations |
X
|
X
|
|