Southeast Quadrant Team Members

The City of Rochester is committed to providing high quality customer service. The Department of Neighborhood and Business Development has been designed to improve customer service. A key enhancement is the development of quadrant based teams of experts. These cross functional teams will be dedicated to providing city services in a seamless, customer friendly manner to creatively resolve issues, establish community partnerships, and proactively promote the stability, strengths and growth of city neighborhoods and businesses. The teams will serve as the champion for citizens and other customers by eliminating barriers to provide results oriented, cost effective services in the City of Rochester. 

The mission of your area quadrant team:   

  • Through teamwork we will enhance delivery of services to businesses and residents in defined geographic quadrants in a customer focused manner. 
  • Will establish and maintain community partnerships, develop and implement strategic plans, prioritize objectives and implement change
  • Proactively promote the stability, strength and growth of city neighborhoods and businesses

Quadrant Teams will meet on a regular basis with community members to maintain two way communication between the City and the community and to coordinate information sharing between and among internal and external stakeholders. 

Your Southeast Quadrant Team members include: 

Core Team      
 Erica Hernandez  NSC Administrator (585) 428-9613  
Manuel Ortolaza Assistant NSC Administrator (585) 428-7640  
Lt. Rob Wilson NSC, RPD Lieutenant             (585) 428-7640  
 Lt. Jeff LaFave     Central NSC LT. (585) 428-6090  
 Diedre Stevely  Economic Development Specialist    (585) 428-6920  
 Lia Anselm Housing Planner/Specialist (585) 428-9368  
Scott Thompson Preservation Planner (585) 428-7238  
Diane Powell Administrative Staff Support (Real Estate)  (585) 428-6807  
  RPL Area Leader    
 Kendra Hayle DRYS Area Coordinator    (585) 428-6435  
Keyla Quinones Pathways to Peace (585) 428-6339  
  RPL Library    
 Mike Evans   SEAC (585) 210-9140  
Jen Topa Street Liaison (585) 354-3214  
Glynis Valenti      SWPC (585) 256-1740  
Extended Core      
Frank Bonn DES Senior Engineer     (585) 428-7383  
Rick Rynski Project Development Specialist (585) 428-6932  
Anne Wallace Sr Code Enforcement Officer (585) 428-4077