Recyclable material generated at residential premises is collected once each week on the same day as refuse collection. The City provides recycling collection to residential households in conjunction with residential refuse collection.
When is my collection day?
Use our Service Locator to find out when recyclables will be picked up in your neighborhood.
What time is my collection?
To be serviced, recyclables should be at the curb by 6:30 a.m. on collection day.
On scheduled holidays, refuse and recycling collection will be delayed on day for the remainder of the week, i.e., Monday routes will be picked up on Tuesday, etc.
There will be no refuse or recycling collection on the following holidays:
- New Year's Day
- Dr. Martin Luther King, Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
If you have questions, refer to the At Your Service Guide, or call 311 (outside city limits, (585) 428-5990).
Each residential refuse customer receives one recycling container, at no charge. Additional recycle boxes may be requested online or by calling 311. Outside of the city, please call (585) 428-5990.
What can be recycled?
Plastics #1-7 and some metals are recyclable. Click here for the full list of what can and can't be recycled.
What's the best way to fill my recycle box?
Did you know that your collector no longer needs to sort recyclables before throwing them into the truck? We still recommend putting paper at the bottom of the recycling contacter to help prevent them from blowing away and becoming litter. If you have containers that can be flattened (milk jugs, juice containers), doing so will save room in the trucks!
Recyclables that do not fit in the recycling container may be put in brown paper bags and placed next to the recycling container.
If you have flattened cardboard that is too big to be placed in the box, it is fine to place it under the box so it doesn’t blow away. Flattened cardboard should be cut in lengths no longer that 4’ and if there is more than ½ cubic yard, should be bundled and tied.
Recycling is mandatory. However, an exemption from the recycling requirement may be granted to individuals who are unable to carry recyclable materials to the curb. Wheeled recycling containers are available for use by physically challenged individuals. Property owners who rent to tenants may apply for a waiver of primary responsibility from compliance with recycling laws. Inquiries about exemptions, wheeled containers, and waivers of primary responsibility may be made to 311 (outside of the city, please call (585) 428-5990).
The service is financed through the residential refuse collection charge that is included on the City property tax bill. See the residential refuse page for the fee schedule.
Single stream recycling pilot program
We are working to make recycling easier and more convenient with the introduction of single stream recycling. Find out what single stream recycling is and how our pilot program is being rolled out on the program page.
Please call 311 (outside city limits, call (585) 428-5990)