The Operations Bureau, commanded by Deputy Chief Glenn Hoff, is responsible for providing direct police services to the public. These 
services include the protection of life and property, protection of the constitutional guarantees of all people, reduction of opportunities for the commission of crime, resolution of conflict, identification of criminal offenders and criminal activity, and apprehension of offenders. The Deputy Chief of Uniformed Operations is responsible to plan for response to unusual occurrences and emergency incidents.
The Operations Bureau is also responsible for departmental coordination of the City's Neighborhood Service Center (NSC) project. A Lieutenant and other departmental personnel are assigned to NSC in each of the designated planning sectors throughout the city and work with personnel from other City departments to address quality-of-life concerns. The Uniformed Operations Bureau is divided into the Patrol Division West, Patrol Division East and the Special Operations Division.