Unauthorized Hydrant Use
The unauthorized use of a city water hydrant may jeopardize fire fighting capability, create dirty water problems, or result in water main breaks. Residents are encouraged to call the City of Rochester to report situations that may involve the unauthorized use of a hydrant. If chronic misuse of a hydrant occurs, a locking device may be installed on the hydrant to prevent its unauthorized operation. Open hydrant locations may be reported at any time by calling 911.
Permits for Approved Hydrant Usage
Under certain circumstances,like construction needs or uses that benefit the public, the City of Rochester may allow individuals to use hydrants as temporary water sources. However, individuals must first obtain a permit before opening a hydrant. Hydrant permits are not issued to fill swimming pools, or for any use that may be deemed to be a potential hazard or nuisance.
Hydrant permits may be obtained Monday through Friday, between 7 a.m. and 5p.m. at:
Water Engineering Maps & Records Office
10 Felix Street
Rochester, NY 14608
A monthly fee is charged for each hydrant permit, and a refundable deposit is required for each nozzle, wrench, and backflow prevention device taken. In addition, the applicant must pay a metered water consumption charge. For a listing of hydrant permit charges, please refer to Water Charges .
Inquiries Or Concerns
Individuals with concerns about hydrant use may call 311 (outside of the city call 585-428-5990). Inquiries relating to hydrant permits may be directed to the Water Engineering Office at (585) 428-7562, Monday through Friday, between 7 a.m. and 5 p.m.