Residents and visitors are on the move in Rochester; living, working, studying, vacationing and otherwise enjoying Rochester's history, diversity and opportunity. Most of them drive cars, trucks or motorcycles to get to their destinations.
The City's Bureau of Parking is committed to providing a positive experience for everyone who parks his or her vehicle in a City garage or lot or on city streets. We rely on knowledgeable staff who maintain our parking venues, answer questions about parking issues, enforce the traffic code, ensure fair hearings when concerns about parking tickets arise, and maintain the technology that helps keep vehicles parking and moving safely.
If you have questions about the Parking Bureau and its various functions, you can call and speak with a customer service representative, or you can send an e-mail. Provide contact information, and we will respond within twenty-four hours, either to provide assistance or to connect you with someone who can assist you.
- Call (585) 428-7484 with comments and questions about tickets, fines, booting, red light cameras and hearings. You can also send an e-mail to the Parking and Municipal Code Violations office.
- Call (585) 428-6925 with questions about the City's parking garages, monthly parking, pay stations and parking meters.You can also send an e-mail message to the Parking Administration office.
For more details about the various parking functions, you can click any of the links listed at the bottom of the page.
Overview of the Parking Bureau
The Bureau of Parking oversees on-street parking, downtown City-owned parking garages and parking lots, installation and maintenance of parking meters, collection of parking meter revenue, and activity of parking enforcement officers. The Bureau also oversees hearings for and collections of fines for parking infractions and municipal code violations.
Garages and Lots
Convenient parking downtown is available through the City's parking garages and lots. Monthly parking is an option for those who are downtown on a regular basis. Parking is available near a variety of offices and popular venues.
Read more about Garages and Lots.
Rochester’s parking regulations are designed to promote traffic flow, pedestrian safety, and availability of parking spaces on city streets. A variety of street signs placed along city streets indicate the parking regulations that apply. In addition to signs, parking meters are in place to provide on-street parking to as many vehicles as possible. This promotes turnover that is necessary for businesses to survive.
Read more about On-Street Parking.
Parking tickets are issued for violations of parking regulations, The registered owner of the vehicle is responsible for any tickets received on their vehicle and has thirty days from the date of issue to pay the ticket without the additional fees. Tickets can be contested in a hearing at 42 South Ave. (map).
The registered owner of a vehicle must either be present for a hearing or must provide a notarized authorization for an operator to appear on his or her behalf.
The City has recently instituted a booting program as part of the ticketing process. A car owner is eligible for booting if he or she has a combined total of three unpaid parking and / or red light violation tickets at least ninety days old that are in collection.
Municipal Code Violations
Rochester’s municipal code helps maintain the safety and attractiveness of buildings and properties in the city. When municipal code violation tickets are issued, they can be paid or contested in the same way as parking tickets.
Read more about Municipal Code Violations.
Read more about our Downtown Bike Locker Program and go green by biking when you visit or work downtown.
Read more about our Corn Hill Parking Program for residents of this unique and historic neighborhood.
Below are forms that customers routinely need to fill out for various purposes.