The Department of Environmental Services provides safe,
clean and attractive surroundings for the community.

This occurs through the efficient planning, development and
provision of water service, solid waste & recycling pick-up,
infrastructure maintenance and service programs.

The Department staffs the 24 hour / 7 day a week Office of
Customer Satisfaction service telephone number for citizens
to contact the City with complaints, comments, questions
and requests at (585) 428-5990.

A Guide to the City of Rochester Environmental Services:

A Book For All Seasons - Residential
A Book For All Seasons- Commercial