Message from the Director of Parking
Residents and visitors are on the move in Rochester, NY, living, working, studying, vacationing, and otherwise enjoying Rochester's history, diversity, and opportunity. Most of them drive cars, trucks or motorcycles to get to their destinations.
The Parking Bureau is committed to a positive experience for everyone who parks their vehicle in a city garage or lot or on city streets. We are proud to have knowledgeable staff who maintain our parking venues, answer questions about parking issues, enforce the traffic code, ensure fair hearings when concerns about parking tickets arise, and maintain the technology that helps keep vehicles parking and moving safely.
For detailed information about any aspect of parking, please click on one of the links in blue below.
Because we believe in continuous improvement, we value the comments of our parking customers.
- For questions about parking garages/lots and parking meters/pay stations, please call (585) 428-6925.
- For questions about parking tickets, fines, booting, red light cameras, and hearings, please call (585) 428-7484.
We can also be reached by e-mail.
We hope you enjoy everything that Rochester has to offer, including safe, affordable, convenient parking.
Administration
The Bureau of Parking oversees on-street parking, municipal parking facilities, installation and maintenance of parking meters, collection of parking meter revenue, and activity of parking enforcement officers. The Bureau also oversees hearings for and collections of fines for parking infractions and municipal code violations.
Garages and Lots
Read more about Garages and Lots.
The Off Street Division of the Bureau of Parking is responsible for eight parking garages and eight parking lots in the downtown Rochester area. The division also is responsible for the downtown bike locker program and for the Corn Hill Parking Permit program.
On-street Parking
Read more about On-Street Parking.
Rochester’s parking regulations are designed to promote traffic flow, pedestrian safety, and availability of parking spaces on city streets. A variety of street signs placed along city streets indicate the parking regulations that apply. In addition to signs, parking meters are in place to provide on-street parking to as many vehicles as possible. This promotes turnover that is necessary for businesses to survive.
Parking Tickets
Read more about Parking Tickets.
Parking tickets are issued for violations of parking regulations, The registered owner of the vehicle is responsible for any tickets received on their vehicle and has thirty days from the date of issue to pay the ticket without the additional fees. Tickets can be contested in a hearing at 42 South Avenue.
The City has recently instituted a booting program as part of the ticketing process. A car owner is eligible for booting if he or she has three unpaid parking tickets, at least ninety days old.
Municipal Code Violations
Read more about Municipal Code Violations.
Rochester’s municipal code helps maintain the safety and attractiveness of buildings and properties in the city. When municipal code violation tickets are issued, they can be paid or contested in the same way as parking tickets.
For questions about parking or municipal code issues, please call (585) 428-7484. Or you can e-mail us with any questions or concerns.