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City of Rochester

Property Information

The City of Rochester’s Property Information Application provides public access to property assessment, property tax, and water billing information.

 propinfo2

Getting Started

Zoom in on the map, and single-click on a property of interest.  You can click and drag the map to move around.
-OR-
Search by address, owner or property ID# using the search box on the left.

 Search Tips: 

  • Address:  Use a partial address such as “30 Church”, instead of “30 Church St”.  The search works best if you don’t include “Street”, “St”, “Avenue“, “Rd”, etc.
  • Owner:  Owner names are stored as Last Name First Name, with no comma.  Try using a partial search to narrow the results down to a list of choices.
  • Property ID#:  The property ID is your Section-Block-Lot (SBL) number.  It’s formatted like this: 121.22-1-35.001.  Partial searches work here, too.
     


Features

propinfo_choosemap Choose Map
Switch between a Street Map and a Satellite Map.
Turn on Zoning Districts, Overlay Districts, and Preservation Districts.
  
propinfo_sharemap Share Map
Share this map through Twitter, Facebook, or Email.  You will need to select a property before sharing the map.


Tips and Tricks

  • Use your mouse wheel to zoom the map in and out.
  • Hold down the Shift key and drag a box on the map to zoom in to an area.
  • Hold down the Ctrl+Shift keys and drag a box on the map to zoom out from an area. 


Frequently Asked Questions

Why doesn’t my address show up in the search?
The search only looks for the primary address for a property. You might not see your address if you’re in an apartment or a complex, or if you have a side entrance. Try using a different search criteria, like owner name or street name. Or, try finding your property on the map and clicking on it.

My property is not listed at all. Why?
We can only show information about properties located within the City of Rochester. For neighboring towns such as Brighton, Chili, Gates, Greece, Irondequoit or Penfield, check the Monroe County Real Property Portal.
If you’re sure that your property is located in the city and you don’t see it on the map, call the City Assessor for more information: (585) 428-7221

My assessment or other tax information is wrong.
Please check the Assessment Bureau's Frequently Asked Questions Page.

My water bill is wrong.
Please call 311 (or 585-428-5990 if you're outside the city).

Can I pay my tax or water bill online?
Yes. Go to our online payment system. We don’t have bill payment linked directly to the Property Information application yet, so you’ll have to look it up again in the payment system.

I paid my bill, but it still shows up as unpaid.
It takes a day for this information to get into our system. Please check again tomorrow.

How frequently is the property information updated?
Assessment and billing information are updated nightly, so this application shows yesterday’s information. Edits to property boundaries can take longer to get into the system.

How frequently is the zoning map updated?
The Zoning District, Overlay District, and Preservation District maps are updated quarterly.

How do I print this information?
We’re working to add a “Print Report” function to this application, but it’s not available yet.  In the interim, you can still use our old system.

What happened to the old Property Information Website?
Technology changes rapidly, and the previous application was well past the end of lifecycle. The old version will still be available for a short overlap period, at geo.cityofrochester.gov, but will be permanently retired after we add print functionality to the new application.


Technical

Compatibility
The Property Information Application is supported on the following browsers:
Microsoft Internet Explorer 8 and newer
Mozilla Firefox
Google Chrome
Safari
iOS Safari 4.0+
Android Chrome 2.3+
 


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