News Release - Rochester’s Citizen Survey Now Available Online

City of Rochester

News Release

(Wednesday, Nov. 14, 2018) –The City of Rochester’s participation in the National Citizen Survey moved to the next level this week, with the opening of an online survey for area residents to fill out to provide feedback to the City.

Take the survey here>>>

Last month, paper surveys were mailed out to 2,000 city households. Anyone who received that survey in the mail is asked to complete it and not the online version made available this week. While the survey questions are the same, the results will be collected separately to maintain the integrity of the sample sent by mail.

Mayor Lovely Warren is encouraging all Rochesterians to complete the online survey. “This input will help us as we make plans for our resources and see how we compare with other cities,” she said.

This is the first time the City of Rochester has participated in the National Citizen Survey, which was among the first scientific surveys developed to gather resident opinions on a range of community issues. It has been used in more than 350 jurisdictions across 46 states.

The survey includes questions about quality of life, local policies, demographics and ratings for government services and use of services. Once the data is collected, it will provided to the City to help make comparisons with similar cities.

The City is working with the National Research Center Inc. to review the individual survey results, mail-in and online, which will remain confidential.

A draft of the results will be shared with the City before the end of the year, with a final report due in January.

The survey link is


News Media: For more information, contact Press Officer Jessica Alaimo, 428-7135.