What are my payment options?

When making payments to the City, customers have the following options:

City website

      Use the City's secure, online payment portal to make payments on tax bills, water bills, parking violations, and more.  Fees apply.  More information here>>

Bill-pay through your personal bank

        Use your personal bank's bill-pay function as an alternative to the City's payment portal for tax, water, or parking payments.  Note: If the instructions below are not followed carefully, your payment may not be processed electronically and could result in significant delays in processing time.  Instructions here>>

In person

          Visit the cashier window at City Hall.  30 Church Street, Rochester, NY 14614.  Hours of operation are Mon.-Fri. from 9 a.m. - 5 p.m.

Through the mail

            Send your payment to the return address listed on your bill.