Coronavirus Information - Rochester Response

What You Need to Know about Testing 

• Testing is free and available for all ages.
• You do not need an appointment to be tested. Even if appointments are full on the website, sites can accommodate walk-ins.
• You must bring a valid form of identification (children do not need I.D.)
• This is rapid testing with a self-administered, shallow nasal swab. You will know if your result is positive via a phone call within approximately one hour. 

Pandemic Related Service, Programs, Additional Information 

Download your Family COVID Preparedness Plan

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Other Community Resources>>

Helpful Telephone Numbers>>

Status of City Facility Operating Hours, Service Levels: Updated June 15, 2021:

The wearing of face masks is required in City facilities. Employees and the public are asked to stay home if they are not feeling well.  The following are the current hours of operation at City facilities and departments:

The RPD headquarters desk at the Public Safety Building, 185 Exchange Blvd., will continue to serve customers in-person, 24-hours-a-day, seven days-a-week, including those who want to post bail for inmates in the Monroe County Jail, process accident reports and to assist residents who need to talk to a police officer.

Each of the RPD patrol section offices provide access to in-person customer service with an on-duty patrol officer via call boxes at the front doors. To find a section office, visit www.cityofrochester.gov/servicelocator.

The RPD Auto Impound Lot, 330 Colfax St., provides in-person vehicle-recovery service seven days a week from 9 a.m.–6 p.m.

Department of Recreation and Human Services (DRHS) 

Administrative Offices, Human Services, Youth Services, Parks, Lodges and Athletic Permits

The DRHS Administrative Offices are open from 9 a.m.–5 p.m., permit services  from 9 a.m. – 4 p.m. and youth services programming takes place from 9 a.m.–8 p.m., Mon.–Fri. at 57 St. Paul St. View facility rental availability, make reservations and process payments online at www.cityofrochester.gov/R-Central.

The City of Rochester Public Market and the International Plaza 
The Public Market is open on regular Market Days, 6 a.m.–1 p.m., Tuesdays and Thursdays; 5 a.m.–3 p.m., Saturdays. Visit www.cityofrochester.gov/marketevents for updates on special events. 

The International Plaza
Open 5–8 p.m. Thursdays and 1–5 p.m. Sundays. 2022 market days and events TBD. For updates visit www.cityofrochester.gov/internationalplaza. 

Recreation Centers:

The following R-Centers are open 2–9 p.m., Mon.–Fri.: 

• Adams St. R-Center, 85 Adams St.;
• Avenue D R-Center, 200 Avenue D;
• Carter Street R-Center, 500 Carter St.;
• Tyshaun Cauldwell Center For Hope, 524 Campbell St.;
• Willie W. Lightfoot R-Center, 271 Flint St.;
• Edgerton R-Center, 41 Backus St.;
• David F. Gantt R-Center, 700 North St.;
• Trenton and Pamela Jackson R-Center, 485 N. Clinton Ave.;
• Thomas P. Ryan R-Center, 530 Webster Ave.; and
• Frederick Douglass R-Center, 999 South Ave.

The David F. Gantt R-Center is open 10 a.m. – 9 p.m., Mon.–Fri.

 

The following R-Centers are open on Saturdays from 9:30 a.m. – 4:30 p.m.:

• Adams St. R-Center
• Avenue D R-Center
• Willie W. Lightfoot R-Center
• Thomas P. Ryan R-Center R-Center
• David F. Gantt  R-Center
• Trenton and Pamela Jackson R-Center

Open swimming is available at:

• Adams Street R-Center, 3:30–6:15 p.m., Mon.–Fri. and 9:45 a.m.–3 p.m. on Saturdays
• Trenton and Pamela Jackson R-Center, 3:30–8 p.m., Mon.–Fri. and 9:45–3 p.m., on Saturdays

Register for 2022 Summer Camp programs at: www.cityofrochester.gov/R-Central.  

Crisis Intervention Services

The Person in Crisis (PIC) Team and assistance for victims can continue to be accessed 24/7. Call 211 or visit cityofrochester.gov/crisisintervention for more information.   

 Rochester Animal Services

The Rochester Animal Services Center, 184 Verona St., will continue to provide in-person customer service by appointment for pet adoptions and lost-pet recovery from 9 a.m.–3 p.m., Mon.–Sat. To make an appointment, please call 428-7274 or visit https://www.cityofrochester.gov/rochesteranimalservices/ for more information.

Rochester City Clerk 

The Rochester City Clerk’s Licensing Office, Room 100A, will be open from 9 a.m.–5 p.m., Mon.–Fri. for license processing. The following services are available for walk-in services Mon.–Fri.: Commissioner of Deeds applications; Dog License Applications; Sexually Oriented Business License applications for managers and employees; Hotel/Motel/Van Licenses; Livery Licenses; Solicitor Licenses; Taxicab Driver Licenses; Taxicab Hackplate Licenses and Business Licenses; Animal and Poultry Licenses; Passports; Domestic Partnership Certificates; Domestic Partnership Terminations; Marriage License Applications; Alarm Permits; Corn Hill Parking Passes and Cobbs Hill Dog Park applications. For more information, call 428-6617.

Jumpstarting ROC

 

Learn about the City's response to the impacts of the COVID-19 pandemic and find valuable resources for businesses and links to information for residents. www.jumpstartingroc.com