RFP – Land Management Software and Managed Services

The City of Rochester has issued this Request for Proposal to acquire a Land Management software solution to replace the legacy mainframe system currently supporting the following operations (listed in order of priority):
• Renewable Certificate of Occupancy program (e.g., rental inspection program)
• Complaints and code enforcement
• Permitting, including digital plan review
• Building inspection
• Trade licensing & conveyance certification

We seek a software as a service (SaaS) solution with ongoing managed services that will enhance our existing strengths, modernize our processes, and integrate with a complex web of related applications to become more data-driven, efficient, and equitable in our operations. Note that the City has several highly unique processes carried out during code enforcement activities that this solution needs to efficiently accommodate. Responses to this RFP need to address the proposed solution’s ability to specifically meet those needs rather than focusing mostly on standard features that are common to all code enforcement and licensing products.

As of April 16, 2021, the proposals submission deadline has changed. The new proposal submission date is Friday May 14th, 2021 at 5:00 PM. The Request for Proposals and RFP timeline have been updated to reflect this change. Additionally, updates have been made to the “Geographic Information Systems (GIS) Environment” section of Appendix B to reflect the most recent software versions in use by the City.

Download the RFP link
Download Response Forms and Tables
 Pre-Proposal Questions and Answers

Pre-Proposal Meeting Online 

(Q&A about written submission and City presentation of renewable Certificate of Occupancy process) 

Thursday, April 15, 2021 11:00 am – 12:00 pm*

Zoom: https://cityofrochester.zoom.us/j/92498152687?pwd=TXlJWVQ0dE9iQTkwSFhKVy9OejdrUT09

*Attendance strongly recommended
Deadline for Questions or Request for Clarification via email to RFP Contact Friday, April 23, 2021
City to Post Responses to Final Questions Online Friday, April 30, 2021
Respondent deadline to submit RFP Proposal Friday, May 14, 2021; 5:00 PM Eastern Time
Respondent Demo (by invite only) Monday, May 24, 2021 – Friday, May 28, 2021
Additional Respondent Demo (if necessary) Monday, June 14, 2021 – Friday, June 18, 2021
Final Respondent Selection June - July  2021
Project Kickoff Summer, 2021