Handicap Parking Permits

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 Purpose

Handicap Parking Permits are required to park in designated parking spaces. 

Handicap permits are can be submitted for processing at your nearest Neighborhood Service Center's (NSC) or at City Hall.  Each NSC office has a designated drop box.  You may forward copies of your application and ID via email.  Contact your nearest NSC office at the phone numbers and emails below for each of their offices' drop box availability.

To obtain a permit, the applicant must live in the city of Rochester, have a valid New York State Driver's License or New York State Non-driver's identification and a doctor's approval on the doctor's office stationery. If New York State identification is not available or does not list the current address of the applicant then a copy of a piece of recent mail addressed to the applicant is necessary to prove residency.

Applicants who do not live in the city of Rochester, must apply for a handicap permit and a parking waiver in the municipality in which they live. If you would like additional information on parking waivers, please contact your municipality. Handicap license plates are only available at the New York Department of Motor Vehicles.

Temporary permits are valid for a maximum of six months and require a new doctor's certificate; permanent permits must be renewed every five years and do not require a new doctor's certificate.
For additional information, please feel free to call the number listed below for the appropriate quadrant. Please call before going to the office for the application process so we can better serve you.

Current operating hours for the Neighborhood Quadrant Service Centers (NSC) are restricted.  Currently, there is NOT any public access to the interior NSC Offices.  

Person to Person Meetings

 Person to Person meetings are available BY APPOINTMENT ONLY at each NSC Office via Phone Call or Zoom Meetings:  Tuesdays and Thursdays from 10am - 3pm.

Find your NSC

Northwest Quadrant Neighborhood Service Center
(585)428-7620 

NWOFFICE@CITYOFROCHESTER.GOV
71 Parkway - First Floor
Rochester, NY 14608

Northeast Quadrant Neighborhood Service Center
(585)428-7660 

NORTHEASTOFFICE@CITYOFROCHESTER.GOV 
500 Norton St
Rochester, NY 14621

Southwest Quadrant Neighborhood Service Center
(585) 428-7630 

 

SWOFFICE@CITYOFROCHESTER.GOV

923 Genesee St
Rochester, NY 14611 

 

Southeast Quadrant Neighborhood Service Center
(585) 428-7640 

SOUTHEASTOFFICE@CITYOFROCHESTER.GOV
320 N Goodman Street - Suite 209
Rochester, NY 14607