Rochester Animal Services Community Outreach

Supporting Pet Owners Amy at door with Lercy and Coral 2

Animal Control Officers (ACO) engage in proactive efforts to share information and free services to pet owners to support the human-animal bond.

Our ACOs conduct non-enforcement and preventative patrols on a regular basis, during which they visit neighborhoods and chat with citizens about their pets or their concerns. Door-to-door foot patrols are also conducted in specific focus areas. This proactive approach follows the Humane Society of the United States Pets for Life model and involves non-judgmental communication, building relationships, offering services and sharing information to remove barriers to pet resources for pet owners.