Frequently Asked Questions - Rochester Police Department

 For General Inquiries or Non-Emergencies: Call 3-1-1 or (585) 428-6720.

Accident/Records -  Location and Hours:

 Accident/Records is located at the City Public Safety Building, 185 Exchange Blvd. Business hours: Monday - Friday, 8:30 a.m. to 4 p.m.; telephone 428-7493; closed holidays and weekends.  

Accident Reports  and how to obtain copies:  

Copies of Accident reports are provided in person to involved parties for a $0.25 cents per copied page fee. Involved parties may also obtain a free copy online at policereports.lexisnexis.com*NOTE: do not use www in the address bar). Insurance companies may also obtain copies of accident reports for a fee at the above web address. Others seeking copies of accident reports must file a Freedom of Information Law (FOIL) request online at www.cityofrochester.gov/FOIL, in person at City Hall or Accident Records at the City Public Safety Building.

Criminal History/Record Checks and how to obtain them:  

To receive a Criminal History Check, you must complete an application in person and present two forms of identification. The first is an official photo ID, which includes a driver license, non-driver photo ID, learner permit or passport. The second ID is your social security card. There is a $25 fee payable by Cash, Credit Card, Post Office Money Order or Cashier's Check payable to the City Treasurer. Background checks will be mailed within seven-10 business days.

Criminal History Check applicants residing out of state require a fingerprint card from your local police department. A notarized photo copy of your driver license, non-driver photo ID, learner permit or passport and social security card are also required. There is a $25 fee payable by Post Office Money Order or Cashier's Check payable to the City Treasurer. Call 428-7493 for general inquiries. 

 

Fingerprinting and where to get them: 


Fingerprinting services are available Monday through Friday, 1 p.m. to 3 p.m.; telephone 428-7493. Most fingerprints are completed electronically through L1 Services. For more information, call L1 at 1-877-472-6915, or online at www.identogo.com. If you have fingerprint cards, please bring them with you, along with a driver license, non-driver photo ID, learner permit or passport. There is a $25 processing fee payable by Cash, Credit Card, Post Office Money Order or Cashier's check payable to the City Treasurer. 

 

Pistol Permit Applicant Information:  

 

Pistol permits applicants must reside in the City of Rochester. There is a processing fee of $125 payable by cash, credit card, Post Office Money Order or Cashier's Check payable to the City Treasurer. *Note: This fee covers FBI, NYS and Rochester Police Background Investigation and fingerprint processing for the pistol permit. Call 428-7493 for general inquiries.  

Crime Reports  and how to obtain copies: 

Crime reports are provided only to the victim of a crime or reporting person. Please note: Identification is required to obtain a copy, along with a possible fee of $0.25 cents per copied page. If you would like to obtain a copy of a crime report and you are not the victim or reporting person, you must complete a FOIL request. This can be completed online at www.cityofrochester.gov/FOIL, in person at City Hall or Accident Records at the City Public Safety Building. Call 428-7493 for general inquiries.

Arrested Individuals and how to obtain information regarding them: 

For arrest information, call (585) 428-5990.

Crime Stoppers: 

To anonymously report any criminal activity, call 423-9300.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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SEE ALSO

Police