City of Rochester
News Release
(Friday,
March 2, 2018) – The City of Rochester continues its cleanup efforts after
14 to 18 inches of snow fell overnight and early this morning in the City.
The City’s Department of Environmental
Services began clearing arterial routes at 1 a.m. and they are being plowed
continuously. A full residential run was completed earlier today, and another
run will be done tonight. A sidewalk run is in progress.
Citizens who feel their street has
not been adequately plowed can call 311 and a snow inspector will be
dispatched.
To track the progress of snow plows,
visit www.cityofrochester.gov/plowtrax.
Motorists are asked to take their time
to get where they need to go and give snow plows plenty of space to do their
jobs.
The MOST IMPORTANT thing residents
can do to ensure streets get cleared is to abide by alternate side parking
restrictions. These regulations are important during and after snow events --
just one car parked on the wrong side of the street can be an impediment to
snow plows.
Residents are also reminded that it
is illegal to shovel or plow snow onto the street, sidewalk, or public right of
way.
Refuse and recycling collection was
delayed by one day so personnel and equipment could be re-purposed for snow
removal operations. Residents whose collection day is normally Friday should place their toters and bins out on this Friday evening for a Saturday collection.
Other reminders:
FIRE HAZARDS:
Residents should be mindful of fire
hazards while heating their homes, and if they smell gas immediately leave the
building and call 911. Space heaters should be placed at least 3 feet away from
flammable objects. Make sure furnace vents are not blocked by snow drifts.
WHO TO CALL
City 911 and 311 call centers see a
high call volume during weather events. To avoid phone lines being overwhelmed,
citizens are reminded of the following:
Call 911 if: You are in need of
police, fire or ambulance services.
Call 311 if: You have questions or
are in need of City services. 311 cannot tell callers when their street will be
plowed or submit requests for services not offered by the City.
KEEP PETS SAFE
The temperatures are
too cold for even the furriest four-legged family members -- Please bring pets
inside!
GET EMERGENCY UPDATES:
The 911 call
center can notify residents of Monroe County by home phone or now by mobile
phone in case of emergency using Hyper-Reach.
Home phones are already registered, but citizens should register their
mobile phones. To register click here: www.cityofrochester.gov/knownow
If Police or Fire Officials need to
notify citizens of an emergency they will call or text registered numbers.
Hyper-Reach will also be used to notify citizens of Snow or Parking
Emergencies.
POWER OUTAGE:
To report downed power
lines or power outages, call Rochester Gas and Electric at 1-800-743-1701.
Refrain from touching or removing tree debris from downed power lines. For updates on power outages, visit: http://www.rge.com/outages/outageinformation.html
SNOW REMOVAL:
The City’s snow removal policies can
be found at www.cityofrochester.gov/rocsnow.
Citizens are reminded that it is
their obligation to keep sidewalks in front of their homes and businesses
clear. For citizens with disabilities, just one inch of snow on the sidewalk
can drastically impede movement.