Online Payment of Tax and Water Bills, Parking Tickets, Red Light Tickets and Alarm Permits

Pay your tax bills, water bills, parking violations, red light tickets or alarm permit renewals online using our secure online bill pay portal. Sign up for Auto Pay, which allows you to set up automatic, recurring payments of tax and/or water bills from a credit card or checking or savings account. Create a user profile to save time with future online transactions. Note: City website server maintenance takes place the 3rd Saturday of every month from 8:00 am until noon. You may find the online payment services unavailable for a brief period during these times. Online payments made today should be credited to your account within two City business days.

NOTE: The City uses a third party payment processor for all payments other than Red Light Tickets. Note that when you click on any link below you will be brought to a new web Portal to make payments, set up Auto Pay or create a Profile. The top of the page will look like this:

Hamer Page 

CLICK HERE TO OPEN THE eCITIZEN ONLINE BILL PAY PORTAL

If you encounter any problems viewing the portal, please see this page.  

 

On The eCitizen Online Bill Pay Portal You Can:

  • Create and Access your Online Bill Pay Account
  • Pay Your Parking Ticket
  • Pay Your Water Bill
  • Pay Your Taxes
  • Renew Alarm Permits
  • Donate to Rochester Animal Services
  • Donate to Reforest Mount Hope Cemetery
  • Sign up for Direct Pay, which allows you to set up automatic, recurring payments of tax and/or water bills from a credit card or checking or savings account.

For Red Light Tickets, you can:  View Your Red Light Ticket Video and/or Pay Your Red Light Ticket 
If you encounter any problems paying your Red Light Ticket, please see this page.

Convenience fees charged to customers are as follows:

Credit Cards $    0.01 to $100.00 =  $2.75
   $100.01 or greater =  2.75% of total 
Electronic Check eCheck / ACH Transaction Fee $1.00 per check 

Online Payments Comparison Chart

 

Credit Card 

One Time EFT* 

AutoPay** 

Parking Ticket

X

   
Water Bill

X

X

X

Taxes

X

X

X

Alarm Permit Renewal

X

X

 
Animal Services Donations

X

X

 
Reforest Mount Hope Donations

X

X

 

EFT (Electronic Funds Transfer) Payment Types

 

* One Time EFT

Use your checking or savings bank account to pay a tax bill at any time.

** AutoPay

A City program which allows you to sign up to have tax and/or water bills paid directly by EFT from a bank checking or savings account on a recurring, periodic basis.