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311 Header 

Call 311 24 hours-a-day seven-days-a-week for access to all City services and employees
(outside city limits, call 585-428-5990).
TTY: (585) 428-7600

Call 911 For All Emergencies (Police, Fire, Ambulance) 

City Government Office, PersonnelArea code for all numbers: (585)
Rochester City Hall - Information | Map & Directions 

30 Church Street
Rochester NY, 14614
Dial 311 within CIty limits

 

585-428-5990
Mayor's OfficeCity Hall, Room 307A
30 Church St.
Rochester NY 14614
428-7045

Thomas Richards, Mayor 

428-7045
Leonard E. Redon, Deputy Mayor
428-7163
Darryl Porter, Asst. to the Mayor
428-7201
Alinda Drury, Director of Special Projects
428-6140
Rochester City CouncilCity Hall, Room 301A
30 Church St.
Rochester, NY 14614
428-7538

Lovely A. Warren, City Council President

428-7538

City Clerk's Office 

Daniel B. Karin, City Clerk 

City Hall, Room 300A
30 Church St.
Rochester, NY 14614
428-7421

Licenses and Passports

428-6617

Handicap Parking Permits

428-6617
Neighborhood & Business Development

R. Carlos Carballada, Commissioner
Business Development, High Technology, Neighborhood Commercial, Industrial, Downtown, Real Estate Development, NYS Empire Zones
City Hall, Room 223B
30 Church St.
Rochester, NY 14614
428-8801

Business & Housing Development - Bret Garwood, Director 

428-6150

Administration and Finance - Victoria Wehbring, Supv/Administrative Services  

428-6167

Planning & Zoning - Marcia Barry, Director 

428-6858

Inspection & Compliance - Gary Kirkmire, Director 

428-6520

Neighborhood Service Center Northwest Quadrant Office
Peter Saxe, Administrator 

 

1099 Jay St.
Rochester, NY 14611
428-7620

Neighborhood Service Center Northeast Quadrant Office
Marisol Lopez, Administrator 

500 Norton St.
Rochester, NY 14621
428-7660

Neighborhood Service Center Southwest Quadrant Office
David Hawkes, Administrator 

923 Genesee St
Rochester, NY 14611
428-7630

Neighborhood Service Center Southeast Quadrant Office
Nancy Johns Price, Administrator 

846 S. Clinton Ave.
Rochester, NY 14620
428-7640

Lead Paint Inspection

428-5323

Building Permits, Plan Review

428-6526
Department of Human Resource Management

Tassie Demps, Director
City Hall, Room 103A
30 Church St.
Rochester, NY 14614
428-7115

City Employment Information

428-7115

Civil Service Exam Information

428-7454
Department of Environmental Services

Paul Holahan, Commissioner
City Hall, Room 300B
30 Church St.
Rochester, NY 14614
428-6855

City Engineer- Jim McIntosh, P.E.
Architecture & Engineering, Construction, Maps & Surveys, Sidewalks, Street Lighting, Street Design, Street & Utility Permits
 

428-6828

Commissioner's Office, Environmental Quality - Mark Gregor
Brownfield Remediation and Redevelopment
Port of Rochester Redevelopment

428-6855

Commercial Refuse - Elizabeth Boddie, Manager

Commercial Refuse
210 Colfax St.
Rochester, NY 14606
428-8679

Operations and Parks - Director
Operations, Parks Maintenance, Recycling, Refuse Collection, Fall Leaf Collection, Parks Maintenance, Street Sweeping, Graffiti Removal, Snow & Ice Control for Streets & Sidewalks, Dead Animal Removal, Vacant Lot Maintenance, Pothole Repair, Forestry, Clean Sweep

Operations Center
945 Mt. Read Blvd
Rochester, NY 14606
Director: 428-5996
428-5990

Water Bureau - Robert Morrison, Director
Emergency Services & Water Repairs, Customer Services, Plumber/Contractor Inquiries

Water Bureau
10 Felix St.
Rochester, NY 14608
428-7500

Water Operations Center/Filtration Plant

Water Operations Center/Filtration Plant
7412 Rix Hill Rd.
Hemlock, NY 14466
428-7500
Mount Hope Cemetery
Jeff Simmons, Manager
1133 Mt. Hope Ave.
Rochester, NY 14620
428-7999
Riverside Cemetery
Jeff Simmons, Manager
2650 Lake Ave.
Rochester, NY 14612
428-7775
Finance Department
Brian R. Roulin, Director
City Hall, Room 109A
30 Church St.
Rochester, NY 14614
428-7151
City Assessor, Thomas G. Huonker
Assessment & Exemption Information
428-7221
City Treasurer, Charles Benincasa428-6705
City Property Tax Information428-6940
Laura Miller, Parking Director 428-7482

Court Street Parking Garage

194 Court St.
Rochester, NY 14604
546-5120

East End Parking Garage

475 E. Main St.
Rochester, NY 14604
325-7860

Genesee Crossroads Parking Garage

69 Andrews St.
Rochester, NY 14614
325-5145

High Falls Garage

210 State St.
Rochester, NY 14604
454-4490

Sister Cities Parking Garage

28 N. Fitzhugh St.
Rochester, NY 14614
423-9837

St. Joseph Parking Garage

72 N. Clinton Ave.
Rochester, NY 14604
232-1880

South Avenue Parking Garage

39 Stone St.
Rochester, NY 14604
770-2370

Washington Square Parking Garage

111 Woodbury Blvd.
Rochester, NY 14607
232-3810
Parking & Municipal Code Violations, Dog Control Notices, Hearing Schedules, Scofflaw NoticesBureau of Parking & Municipal Code Violations
42 South Ave.
Rochester, NY 14604
428-7484
City PurchasingCity Hall, Room 105A
30 Church St.
Rochester, NY 14614
428-7041
Information Technology Department

Lisa Bobo, Chief Information Officer
Public Safety Building
185 Exchange Blvd.
Rochester, NY 14614
428-7026

General Web site questions or comments: Patrick Flanigan, New Media Editor

428-6219
Fire Department

Salvatore Mitrano III, Interim Chief
Public Safety Building
185 Exchange Blvd.
Rochester, NY 14614
428-7037

Arson Hotline

232-2828

Fire Academy

1190 Scottsville Rd.
Rochester, NY 14624
753-3731

Smoke Detector Requests

428-1362
Police Department

James Sheppard, Chief
Public Safety Building
185 Exchange Blvd.
Rochester, NY 14614
428-7033

Administration

428-7210

Police Complaints

Center for Dispute Settlement: 546-5110428-7131

CrimeStoppers

423-9300

Drug Hotline

428-6000

Accident/Criminal Records

428-7493

Auto Pound/Towed Cars

428-8693

Family Crisis Intervention (FACIT)

428-7183

Major Crimes/Missing Persons

428-7157

Personnel

428-6718

Recruiting Section

428-6716

School Crossing Guards

428-6638

Victim Assistance

428-6630

Volunteer Coordinator

428-7496

Warrants

428-5990

East Patrol Divison, Commander Tim List

Patrol Division East
630 N. Clinton Ave.
Rochester, NY 14605
428-9800

West Patrol Division, Commander Tim List

Patrol Division West
1099 Jay St.
Rochester, NY 14611
428-9810

Animal Services - Chris Fitzgerald Director
Animal Control Center
 

Animal Services Center
184 Verona St.
Rochester, NY 14608
428-7274
Emergency Communication Department

John Merklinger, Director
ECD
321 W. Main St.
Rochester, NY 14608
528-2200
Law Department

Robert Bergin, Corporation Counsel
City Hall, Room 400A
30 Church St.
Rochester NY 14614
428-6990
Central Library of Rochester & Monroe County

Patricia Uttaro, Library Director
Central Library
115 South Ave.
Rochester, NY 14604
428-8045

Arnett Branch Library
Deborah Leary, Branch Manager

310 Arnett Blvd.
Rochester, NY 14619
428-8214

Charlotte Branch Library
Paul Tantillo, Branch Manager

3557 Lake Ave.
Rochester, NY 14612
428-8216

Highland Branch Library
Alexandra Marris, Branch Manager

971 South Ave.
Rochester, NY 14620
428-8206

Lincoln Branch Library
Joan Lee, Branch Manager

851 Joseph Ave.
Rochester, NY 14621
428-8210

Lyell Branch Library
Patricia Connor, Branch Manager

956 Lyell Ave.
Rochester, NY 14606
428-8218

Maplewood Community Library
Shelley Matthews, Branch Manager

1111 Dewey Ave.
Rochester, NY 14613
428-8220

Monroe Branch Library
Jennifer Lenio, Branch Manager

809 Monroe Ave.
Rochester, NY 14607
428-8202

Sully Branch Library
Dennis Williams, Branch Manager

530 Webster Ave.
Rochester, NY 14609
428-8208

Phillis Wheatley Community Library
Lori Frankunas, Branch Manager

33 Dr. Samuel McCree Way
Rochester, NY 14608
428-8212

Winton Branch Library
Barbara Nichols, Branch Manager

611 N. Winton Rd.
Rochester, NY 14609
428-8204
Office of Management & Budget

Christopher Wagner, Director
City Hall, Room 200A
30 Church St.
Rochester NY 14614
428-6186
Office of Public Integrity
Dale Pascoe
185 Allen St, Suite 100
Rochester, NY 14608
428-7245
Department of Recreation and Youth Services

Luis Burgos, Commissioner
400 Dewey Ave.
Rochester, NY 14613
428-6755

Bureau of Recreation
Anthony Jordan, Assistant Commissioner

400 Dewey Ave.
Rochester, NY 14613
428-6755

Bureau of Youth Services
Jackie Campbell, Assistant Commissioner

Sibley Building
25 Franklin St.
Rochester, NY 14604
428-6896

Bureau of Recreation
Jim Farr, Assistant Director

400 Dewey Ave.
Rochester, NY 14613
428-6755

Blue Cross Arena at the War Memorial
Jeff Calkins, Director

1 War Memorial Square
Rochester, NY 14614
Superintendent: 428-6600
758-5330

Adams St. Community Center
Joe Diliberto, Director

85 Adams St.
Rochester, NY 14608
Pool: 428-7456
428-7266

Avenue D Community Center
Eric Rose, Director

200 Avenue D
Rochester, NY 14621
428-7934

Campbell St. Community Center
Carl Diliberto, Director

524 Campbell St.
Rochester, NY 14611
428-7860

Carter St. Community Center
Eric Rose, Director

500 Carter St.
Rochester, NY 14621
428-7890

Edgerton Community Center
Kevin Holman, Director

41 Backus St.
Rochester, NY 14608
428-6769

Flint St. Community Center
Annie Pride, Director

271 Flint St.
Rochester, NY 14608
428-7001

Genesee Valley Park Arena & Pool
John Picone, Director of Athletics and Aquatics

131 Elmwood Ave.
Rochester, NY 14611
428-7888 or 428-7511
428-7888

David F. Gantt Community Center
Preston Sanders, Director

700 North St.
Rochester, NY 14605
428-7149

South Ave. Community Center
Annie Pride, Director

999 South Ave.
Rochester, NY 14620
428-6015

Thomas P. Ryan, Community Center
Hector Arguinzoni, Director

530 Webster Ave.
Rochester, NY 14609
428-7828
Bureau of Communications and Special Events

Gary Walker, Director
30 Church St.
Room 202A
Rochester, NY 14614
428-7135

Office of Special Events

Event Information: 428-6697428-6690

Web site questions or comments, Patrick Flanigan, New Media Editor

428-6219

Freedom of Information, Records Access

428-7406
Other Agencies
Rochester City School District(585) 262-8100
Federal government departments & agencies(800) 333-4636
N.Y. State departments & agencies(518) 474-8390
Monroe County departments & agencies(585) 753-1000

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