Abandoned/Towed Cars
To report an abandoned vehicle on a street or in the public right of way, or for information about towed vehicles from a street or public right of way, contact:
311 Call Center
945 Mt. Read Boulevard
Rochester, NY 14606
Call 311 from within the City, otherwise call (585) 428-5990
To report an abandoned vehicle on private property, or for information on a vehicle towed from a private property, contact your local Neighborhood Service Center:
Northwest Quadrant Neighborhood Service Center (585) 428-7620
1099 Jay St - Bldg D / Suite 200
Northeast Quadrant Neighborhood Service Center (585) 428-7660
500 Norton St
Southwest Quadrant Neighborhood Service Center (585) 428-7630
923 Genesee St
Southeast Quadrant Neighborhood Service Center (585) 428-7640
846 S. Clinton Ave
Driver's Licenses and Traffic Tickets
For drivers' licenses, contact: (518) 486-9786
For issues related to traffic tickets, contact:
New York State Dept. of Motor Vehicles
Traffic Violations Bureau
16 East Main Street
(Reynolds Arcade Bldg.- near State Street, same building as Military Recruiters and H&R Block)
5th Floor
Rochester, NY 14614
Traffic Violations ONLY - no other DMV services
Hours: 8:30 a.m. - 4:00 p.m.
Phone: 1-518-474-0941
http://www.dmv.ny.gov/index.htm
Handicapped Parking Stickers
For a handicapped parking sticker, contact:
City Clerk's Office
30 Church Street, Room 100-A
Rochester, NY 14614
(585) 428-6617
Parking Meters
To report a broken or malfunctioning parking meter or to request bagging of meters, contact:
311 Call Center
945 Mt. Read Boulevard
Rochester, NY 14606
Call 311 from within the city, otherwise call (585) 428-5990
Parking Signs
For information on installation of parking signs or speed bumps in your neighborhood, contact:
Jim McIntosh
Traffic Control Board
30 Church Street, Room 300-B
Rochester, NY 14614
(585) 428-6828
For information on repair of damaged parking signs, other street signs and signal lights, contact:
Monroe County Department of Transportation
City Place
50 West Main Street, Suite 6100
Rochester, NY 14614
Problems with parking, stop and other signs: (585) 760-7750
Problems with traffic signals: (585) 760-7760
Parking Tickets
For issues related to parking tickets, contact:
Municipal Code/Parking Violations
42 South Avenue
Rochester, NY 14614
(585) 428-7484
Private Garages/Lots
For issues related to privately run garages and lots, first ask the manager/staff who the
operator is and then find the appropriate contact information here:
Allpro Parking (Buffalo)
Richard A. Serra, President
Lafayette Court Building
465 Main Street, Suite 200 Annex
Buffalo, NY 14203
(716) 849-7275
Allpro Parking (Rochester)
John Szczesny, General Manager
45 Exchange Boulevard, Suite 700
Rochester, NY 14614
(585) 263-1800
SMG
Jeff Calkins, General Manager
c/o Blue Cross Arena
One War Memorial Drive
Rochester, NY 14614
(585) 758-5330
Snowplowing
For information about snowplowing and street cleaning/maintenance, contact:
311 Call Center
945 Mt. Read Boulevard
Rochester, NY 14606
Call 311 from within the City, otherwise call (585) 428-5990
Vehicles Blocking Streets or Driveways
To report a vehicle blocking a street or driveway, contact:
311 Call Center
945 Mt. Read Boulevard
Rochester, NY 14606
Call 311 from within the City, otherwise call (585) 428-5990
Vehicles Parked Without Plates
To report a vehicle parked without license plates in the public right of way or on a street, contact:
311 Call Center
945 Mt. Read Boulevard
Rochester, NY 14606
Call 311 from within the city, otherwise call (585) 428-5990
To report a vehicle parked without license plates on a private property, contact your local Quadrant Neighborhood Service Center (as above).
For a permit to park a car without plates on your property, contact the permit office:
Permit Office
30 Church Street, Room 121B
Rochester, NY 14614
(585) 428-6526