Other Parking Related Offices

Abandoned/Towed Cars
Call 311 to report an abandoned vehicle on a street or in the public right of way, or for information about towed vehicles from a street or public right of way. Outside the city, call 585-428-5990
  
Contact your local Neighborhood Service Center to report an abandoned vehicle on private property, or for information on a vehicle towed from a private property, 
 
Driver's Licenses and Traffic Tickets
For drivers' licenses, contact: 518-486-9786
 
For issues related to traffic tickets, contact:

City of Rochester
Traffic Violations Agency
200 East Main St
Suite B-002
Rochester, NY 14604
   
To pay a Traffic Violation Ticket Click Here
 
Handicapped Parking Permits
Contact your local Neighborhood Service Center to get a handicapped parking permit. Outside the city, contact your local municipality.
 
Parking Meters
Call 311 to report a broken or malfunctioning parking meter or to request bagging of meters. Outside the city, call 585-428-5990

Click here to view the online 311 portal >>

 
Parking Signs
For installation of parking signs or speed bumps in your neighborhood, contact:
 
Holly E. Barrett
Traffic Control Board
30 Church Street, Room 300-B
Rochester, NY 14614
585-428-6828
 
For repair of damaged parking signs, other street signs and signal lights, contact:
 
Monroe County Department of Transportation
City Place
50 West Main Street, Suite 6100
Rochester, NY 14614
 
Problems with parking, stop and other signs: 585-753-7700
Problems with traffic signals: 585-753-7700
 
Parking Tickets
Contact the Parking and Municipal Code Violations Bureau for issues related to parking tickets.
 
Private Garages/Lots
For issues related to privately run garages and lots, first ask the manager/staff who the operator is and then find the appropriate contact information here:
  
Allpro Parking (Buffalo)
Richard A. Serra, President
Lafayette Court Building
465 Main Street, Suite 200 Annex
Buffalo, NY 14203
716-849-7275
 
Allpro Parking (Rochester)
George Guider, General Manager
45 Exchange Boulevard, Suite 700
Rochester, NY 14614
585-263-1800
 
Lot #10, Exchange Street
General Manager
c/o Blue Cross Arena
One War Memorial Drive
Rochester, NY 14614
585-758-5330
 
Snowplowing
Call 311 for information about snowplowing and street cleaning/maintenance. Outside the city, call 585-428-5990

Click here to view the online 311 portal >>

 
Vehicles Blocking Streets or Driveways
Call 311 to report a vehicle blocking a street or driveway. Outside the city, call 585-428-5990

Click here to view the online 311 portal >>

 
Vehicles Parked Without Plates
Call 311 to report a vehicle parked without license plates in the public right of way or on a street. Outside the city, call 585-428-5990
  
Contact your local Neighborhood Service Center to report a vehicle parked without license plates on a private property, .

Contact the Permit Office for a permit to park a car without plates on your property.
  
Permit Office
30 Church Street, Room 121B
Rochester, NY 14614
585-428-6526
 

Click here to view the online 311 portal >>

SEE ALSO

Parking