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City of Rochester

Neighborhood and Business Development Customer Service

The goal of the Department of Neighborhood and Business Development is simple: to improve customer service while reducing the cost of government to help make Rochester the best mid-sized city in America in which to live, work and raise a family.

Your feedback and comments are important to us. The following link will take you to our customer service survey. Please feel free to provide us with any thoughts you have on how we can better serve you.

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