We provide the most advanced technologies possible to maximize City service delivery to the public.
Our mission is to drive innovation and implement change with new technologies and to assist customer departments with analyzing their IT needs as a whole.
The Department of Information Technology has restructured itself to achieve these goals by creating a new Relationship Management Team. This team focuses on long-term solutions for individual departments and integrates them into common solutions which can be deployed City-wide.
About the Department of Information Technology
The Department of Information Technology directs and manages the development, deployment and ongoing operations of all information technology automation services provided to City departments. These services include strategic business systems planning; project management; systems analysis, development and deployment, computing center and telecom/network management, asset management, as well and compliance and information records services.
The Department is composed of five Bureaus under the direction of the Chief Information Officer: Relationship Management (Public Safety, Public Services, Internal Operational Services), Applications Management, Business Process Management, Technical Infrastructure Management, and Information Services.