Northeast Quadrant Team Members

The City of Rochester is committed to providing high quality customer service.  The Department of Neighborhood and Business Development has been designed to improve customer service.  A key enhancement is the development of quadrant based teams of experts.  These cross functional teams will be dedicated to providing city services in a seamless, customer friendly manner to creatively resolve issues, establish community partnerships, and proactively promote the stability, strengths and growth of city neighborhoods and businesses.  The teams will serve as the champion for citizens and other customers by eliminating barriers to provide results oriented, cost effective services in the City of Rochester.

The mission of your area quadrant team:

  • Through teamwork we will enhance delivery of services to businesses and residents in defined geographic quadrants in a customer focused manner.  
  • Will establish and maintain community partnerships, develop and implement strategic plans, prioritize objectives and implement change
  • Proactively promote the stability, strength and growth of city neighborhoods and businesses

Quadrant Teams will meet on a regular basis with community members to maintain two way communication between the City and the community and to coordinate information sharing between and among internal and external stakeholders. 

Your Northeast Quadrant Team members include: 

 Core Team     
 Carlos R. Torres  NSC Administrator (585)428-7660
 Marlen  Quintero   Assistant to NSC Administrator (585)428-7879
 Lt. Ronald N. Malley  RPD Lieutenant      (585)428-6489
 Extended Core     
 Maritza Mejias  Sr Real Estate Specialist/Bilingual (585)428-7684
 Suzanne McSain  Sr. City Planner (585)428-7291
  Len Merritt  Code Compliance Coordinator (585)428-6303
  Sr. Community Housing Planner  
 Karen St. Aubin  Environmental Services (585)428-6012
 Capt. Thomas Szatko   RFD / Fire Safety/Codes (585)428-7037
 Joan Lee  Library Staff (585)428-8244
 JoAnn Beck  Environmental Services (585)428-6601
 Dorian Polanco  Bureau of Recreation & Youth Services   (585)428-7942