Northwest Quadrant Service Center

 Kelvin Knight_Headshot

Kelvin James Knight, NSC Administrator

Welcome! We look forward to working with you to make the Northwest Quadrant a better place to live, work, play and raise a family. From the JOSANA Neighborhood to Charlotte, your Quadrant Team and Service Center staff will work with our community partners to resolve quality of life issues, pave the way for appropriate housing and economic development, and help make Northwest Rochester the best it can be. 

Neighborhoods

Please visit our neighborhood pages to learn more about our vibrant community:

2023 Quad Team Meeting Dates:

All Quad Meetings will be via Zoom until further notice.   Meeting times and dates are subject to change. 

January 18 at 12 Noon March  22 at 6 pm June 20 at 6 pm 
September:  19 at 12 Noon     December  13, 2023 at 6 pm
400 Dewey Ave and/or Zoom Link 
 

Northwest Quadrant Information

 Useful Links:

  • Find your RPD section information here  

Business Permit Application Processing 

Bring  your initialized and completed hard copy application along with a check or money order fee payment  (non-refundable $25.00 application fee, payable to the "Rochester City Treasure") off to the  PERMIT OFFICE at CITY HALL, 30 Church St.,   Your Business Permit application will be reviewed for legal use compliance under the Zoning Code and the New York State Building Code.  If your proposed use is in compliance with these codes, your application will be forwarded to your local NSC Office for final review and completion.  For more details consult the new Business Permit process.    New City Hall Business Hours:  9 a.m. - 5.p.m.

After obtaining New York State Building Code and Rochester Zoning Code approval and paying the non-refundable $25.00 application fee, take your approved and signed Business Permit application to your  local NSC Office.

You will need bring your:

  1. Government Photo identification (NYS Driver's / Non-driver's License or United States Passport) of all persons listed on your application. 
  2. Copies of any NYS Licenses (e.g. Barber, Beautician, Tattoo, Tobacco, Vapor Products, E-Cigarettes, etc.)
  3. NYS Certificate of Authority (NYS Resale Taxes)   

FAILURE TO INCLUDE COPIES OF REQUIRED DOCUMENTS WILL DELAY PROCESSING.  

 If your business has a signed and approved Entertainment or Amusement License from the Rochester Police Department NO Business Permit is required.   If any of these licenses are "pending," a Business Permit is REQUIRED before opening your business.

  All Fire Department, building permits, and Code Enforcement building inspections must be completed at your site before a business permit can be issued.  Allow two weeks for this "extended" process before receiving your new or renewal Business Permit.

Handicapped Permits will now be processed at your local neighborhood NSC Offices.   You may speak to a someone at the NSC Offices during NEW business hours or drop off your documents at the NSC Drop Box.   NSC Business Hours:  8 a.m. - 5 p.m.

Northwest Quadrant
400 Dewey Ave.
Rochester, NY 14613
NWOffice@CityofRochester.Gov
(585) 428-7620