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City of Rochester Contact Directory

Department Address Phone
Emergency & Resource
Emergencies (Police, Fire, Ambulance) 911
311 311
TTY 711
City Government Office, Personnel
Rochester City Hall 30 Church Street
Rochester, NY, 14614		 585-428-5990
Mayor's Office City Hall, Room 307A
30 Church St.
Rochester, NY, 14614		 585-428-7045
Malik D. Evans, Mayor City Hall Room 308A
30 Church St.
Rochester, NY, 14614		 585-428-7045
Michael Burns, Deputy Mayor, City Hall Room 205A
30 Church St.
Rochester, NY, 14614		 585-428-7163
Tamara D. Mayberry, Chief of Staff City Hall Room 205A
30 Church St.
Rochester, NY, 14614		 585-428-6271
John C. Brach, Special Assistant to the Mayor City Hall Room 308A
30 Church St.
Rochester, NY, 14614		 585-428-7045
Advisor for Violence Prevention
Victor T. Saunders, Advisor for Violence Prevention City Hall Room 308A
30 Church St.
Rochester, NY, 14614		 585-428-7406
Rochester City Council
Miguel Melendez, City Council President City Hall, Room 301A
30 Church St.
Rochester, NY, 14614		 585-428-7538
City Clerk's Office
Hazel Washington, City Clerk City Hall, Room 300A
30 Church St.
Rochester, NY, 14614		 585-428-7421
Licenses and Passports 585-428-6617
Neighborhood and Business Development
Dana K. Miller Commissioner City Hall, Room 223B
30 Church St.
Rochester, NY, 14614		 585-428-6883
Erik Frisch, Deputy Commissioner 585-428-6150
NBD Administration and Finance 585-428-6780
Buildings and Compliance, Casmic Reid, Director 585-428-6043
Zoning and Permitting, Matthew Simonis, Director 585-428-6914
Code Enforcement, Anne Wallace, Manager 585-428-6520
Lead Paint Inspection 585-428-6520
Building Permits 585-428-6526
Neighborhood Service Centers, Erica Hernandez, Director 585-428-9613
Neighborhood Service Center, Northeast Office, Marlen Quintero, Administrator 500 Norton St.
Rochester, NY, 14621		 585-428-7660
Neighborhood Service Center, Northwest Office Anna Keller, Administrator 400 Dewey Ave.
Rochester, NY, 14613		 585-428-7620
Neighborhood Service Center, Southeast Office John McMahon, Administrator 320 N. Goodman St.
Suite 209
Rochester, NY, 14607		 585-428-7640
Neighborhood Service Center, Southwest Office Charles Reaves, Administrator 923 Genesee St
Rochester, NY, 14611		 585-428-7630
Kevin Kelley, Planning Manager 585-428-6698
Building Code Review
Building Code Review 585-428-6526
Handicap Parking Permit (585) 428-7711
Department of Human Resource Management
Rose Nichols, Director City Hall, Room 103A
30 Church St.
Rochester, NY, 14614		 585-428-7115
City Employment Information 585-428-7115
Civil Service Information 585-428-7240
Department of Environmental Services
Kabutey Ocansey, Acting Commissioner City Hall, Room 300B
30 Church St.
Rochester, NY, 14614		 585-428-6855
City Engineer-Holly E. Barrett, PE Architecture & Engineering, Construction, Maps & Surveys, Sidewalks, Street Lighting, Street Design, Street & Utility Permits 585-428-6828
Environmental Quality - Anne Spaulding – Manager of Environmental Quality (Energy & Sustainability, Environmental Remediation, Environmental Compliance 585-428-7474
Commercial Refuse Commercial Refuse
210 Colfax St.
Rochester, NY, 14606		 585-428-8679
Operations – Karen St. Aubin, Director Residential Recycling and Refuse Collection, Fall Leaf Collection, Street Sweeping, Graffiti Removal, Snow & Ice Control for Streets & Sidewalks, Dead Animal Removal, Vacant Lot Maintenance, Pothole Repair, Clean Swe Operations Center
945 Mt. Read Blvd. Building 200
Rochester, NY, 14606		 585-428-5990
Buildings and Parks - Brian Liberti, Director Building Operations, Parks Maintenance, Forestry, Downtown District 2650 Lake Ave.
Rochester, NY, 14612		 585-428-6971
Equipment Services – Scott Corser, Director Operations Center
945 Mt. Read Blvd. Bldg 100
Rochester, NY, 14606		 585-428-9650
Water Bureau - Nick Considine, Director Emergency Services & Water Repairs, Customer Services, Plumber/Contractor Inquiries Water Bureau
10 Felix St.
Rochester, NY, 14608		 585-428-7500
Water Operations Center/Filtration Plant Water Operations Center/Filtration Plant
7412 Rix Hill Rd.
Hemlock, NY, 14466		 585-428-7500
Mount Hope Cemetery Jarod Terrell, Manager 1133 Mt. Hope Ave.
Rochester, NY, 14620		 585-428-7999
Riverside Cemetery Jarod Terrell, Manager 2650 Lake Ave.
Rochester, NY, 14612		 585-428-7775
Finance Department
Finance Department City Hall, Room 109A
30 Church St.
Rochester, NY, 14614		 585-428-7151
City Assessor, Michael S. Zazzara Assessment & Exemption Information 585-428-7221
City Treasurer 585-428-6705
City Property Tax Information 585-428-6940
Interim Parking Director, Sarah Nowack 585-428-7482
Court Street Parking Garage 194 Court St.
Rochester, NY, 14604		 585-546-5120
East End Parking Garage 475 E. Main St.
Rochester, NY, 14604		 585-325-7860
Genesee Crossroads Parking Garage 69 Andrews St.
Rochester, NY, 14614		 585-325-5145
High Falls Garage 210 State St.
Rochester, NY, 14604		 585-454-4490
Sister Cities Parking Garage 28 N. Fitzhugh St.
Rochester, NY, 14614		 585-423-9837
St. Joseph Parking Garage 72 N. Clinton Ave.
Rochester, NY, 14604		 585-232-1880
South Avenue Parking Garage 39 Stone St.
Rochester, NY, 14604		 585-770-2370
Washington Square Parking Garage 111 Woodbury Blvd.
Rochester, NY, 14607		 585-232-3810
Parking and Municipal Code Violations, Dog Control Notices, Hearing Schedules, Scofflaw Notices Bureau of Parking
42 South Ave.
Rochester, NY, 14604		 585-428-7484
City Purchasing City Hall, Room 105A
30 Church St.
Rochester, NY, 14614		 585-428-7041
Information Technology Department
For questions about the City website, social media accounts or any other City Service, call 311 (or 428-5990 from outside the City).
Fire Department
Stefano Napolitano, Interim Chief Public Safety Building
185 Exchange Blvd.
Rochester, NY, 14614		 585-428-7037
Arson Hotline 585-232-2828
Fire Academy 1190 Scottsville Rd.
Rochester, NY, 14624		 585-753-3731
Smoke Detector Requests 585-428-1362
Police Department
David Smith, Chief Public Safety Building
185 Exchange Blvd.
Rochester, NY, 14614		 585-428-7033
Administration 585-428-7210
Police Complaints (Professional Standards Section) 585-428-7131
CrimeStoppers 585-423-9300
Drug Hotline 585-428-6000
Accident/Criminal Records 585-428-7493
Auto Pound/Towed Cars 585-428-6717
Family Crisis Intervention (FACIT) 585-428-7183
Major Crimes/Missing Persons 585-428-7157
Personnel 585-428-6718
Recruiting Section 585-428-6716
School Crossing Guards 585-428-7276
Victim Assistance 585-428-6630
Volunteer Coordinator 585-428-7496
Arrest Information 585-428-6702
Downtown Office 585-428-9820
Animal Services - Anastasia Papadoplos, Director of Animal Services Animal Services Center
184 Verona St.
Rochester, NY, 14608		 585-428-9596
Emergency Communication Department
Michael Cerretto, Director ECD
321 W. Main St.
Rochester, NY, 14608		 585-528-2200
Law Department
Law Department City Hall, Room 400A
30 Church St.
Rochester, NY, 14614		 585-428-6986
Freedom of Information 585-428-6986
Rochester Public Library
Patricia Uttaro, Library Director Central Library of Rochester & Monroe County
115 South Ave.
Rochester, NY, 14604		 585-428-7300
Arnett Branch Library Bruce Tehan, Branch Manager 310 Arnett Blvd.
Rochester, NY, 14619		 585-428-8214
Charlotte Branch Library Dennis Williams, Branch Manager 3557 Lake Ave.
Rochester, NY, 14612		 585-428-8216
Frederick Douglass Community Library Evanna DiSalvo, Branch Manager 971 South Ave.
Rochester, NY, 14620		 585-428-8206
Lincoln Branch Library Sarah Lehman, Branch Manager Toy Library at Lincoln Branch 851 Joseph Ave.
Rochester, NY, 14621		 585-428-8210
Lyell Branch Library Shamika Fusco, Branch Manager 956 Lyell Ave.
Rochester, NY, 14606		 585-428-8218
Maplewood Community Library Johanna Buran, Branch Manager 1111 Dewey Ave.
Rochester, NY, 14613		 585-428-8220
Monroe Branch Library Mary Clare Scheg, Branch Manager 809 Monroe Ave.
Rochester, NY, 14607		 585-428-8202
Sully Branch Library, Maria Heeks-Heinlein, Branch Manager 530 Webster Ave.
Rochester, NY, 14609		 585-428-8208
Phillis Wheatley Community Library Lori Frankunas, Branch Manager 33 Dr. Samuel McCree Way
Rochester, NY, 14608		 585-428-8212
Winton Branch Library Kathy Wolf, Branch Manager 611 N. Winton Rd.
Rochester, NY, 14609		 585-428-8204
Office of Management & Budget
Suzanne Warren City Hall, Room 200A
30 Church St.
Rochester, NY, 14614		 585-428-6186
Office of Public Integrity
Timothy Weir, Director 185 Allen St, Suite 100
Rochester, NY, 14608		 585-428-7245
Department of Recreation and Human Services
Department of Recreation and Human Services 57 Saint Paul St.
Rochester, NY, 14613		 585-428-6755
Bureau of Recreation 57 Saint Paul St.
Rochester, NY, 14613		 585-428-6755
Bureau of Human Services Bureau of Youth Services
57 Saint Paul St.
Rochester, NY, 14613		 585-428-6342
City of Rochester Public Market
Jim Farr, Director of the Public Market 280 North Union Street
Rochester, NY, 14609		 (585) 428-6907
R-Centers
Adams Street R-Center 85 Adams St.
Rochester, NY, 14608		 585-428-7266
Avenue D R-Center 200 Avenue D
Rochester, NY, 14621		 585-428-7934
Tyshaun Cauldwell R-Center 524 Campbell St.
Rochester, NY, 14611		 585-428-7860
Carter Street R-Center 500 Carter St.
Rochester, NY, 14621		 585-428-7890
Edgerton R-Center Center 41 Backus St.
Rochester, NY, 14608		 585-428-6769
Flint Street R-Center 271 Flint St.
Rochester, NY, 14608		 585-428-7001
Genesee Valley Park Arena & Pool John Picone, Director of Athletics and Aquatics 131 Elmwood Ave.
Rochester, NY, 14611		 585-428-7888
David F. Gantt R-Center 700 North St.
Rochester, NY, 14605		 585-428-7149
Frederick Douglass R-Center 999 South Ave.
Rochester, NY, 14620		 585-428-6015
Thomas P. Ryan, R-Center 530 Webster Ave.
Rochester, NY, 14609		 585-428-7828
Trenton and Pamela Jackson R-Center 458 N. Clinton Ave.
Rochester, NY, 14621		 585-428-7827
Roxie Ann Sinkler R-Center 75 Grover St.
Rochester, NY, 14611		 585-428-7827
Bureau of Communications and Special Events
Barbara Pierce, Director 30 Church St.
Room 202A
Rochester, NY, 14614		 585-428-7405
Office of Special Events
Kara Osipovitch, Manager 30 Church St
Room 203A
Rochester, NY, 14614		 585-428-6733
Website questions or comments, Matt Driffill, Digital Content Manager 30 Church St
Room 202A
Rochester, NY, 14614		 585-428-6185
Other Agencies
Rochester City School District (585) 262-8100
Federal government departments and agencies (800) 333-4636
N.Y. State departments and agencies (518) 474-8390
Monroe County departments and agencies (585) 753-1000
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