Volunteer for Animal Services

Rochester Animal Services volunteers are essential to the success of the organization. Our volunteers help to enhance quality of life for animals at the shelter. They extend their time and hearts to the animals. Many activities involve direct contact with the animals but there are many opportunities that also provide supportive and administrative functions. Regardless of the specific assignment, all volunteers help enrich the animals' time at the shelter, improve customer service, augment the care provided by staff, and promote our programs and services ultimately helping to support adoptions, pet retention, and the human-animal bond. We have many active participants but are always in need of more. 


Become a Volunteer Now!   

 Requirements for volunteering are:

  • Must be 18 years of age or older.
  • Completion of a Volunteer Application
  • Undergoing a criminal record check
  • Completion of an orientation and an on-the-job training session

Please contact us if you'd like to volunteer at the shelter, at a special event, or at an off-site adoption location. 

  • Telephone: 585-428-6788
  • Facsimile: 585-428-6130
  • Address: 184 Verona St., Rochester, NY 14608   Map  
  • Email  


Typical Volunteer Activities 

Animal Care


Shelter support

Community Events & Engagement

Dog Walking

Customer service and administrative support

Laundry and dishwashing

Off-site adoption and community events

Cat Socialization

Data entry and analysis

Kennel Cleaning

Lost pet reunification

Dog playgroups

Shelter Greeters

Transporting Animals

Donation Drives


Website content management

In-shelter enrichment



Self-rehoming support



Lost Pet Advocates 

Animal Services is recruiting community members who would like to help get lost pets home. Volunteers who become lost pet advocates will receive lawn signs which identify them as a resource for their neighbors to use when a pet goes missing or when a neighbor finds a lost pet.

Lost pet advocates are provided with microchip scanners, lost and found resource packets, other supplies, and training to help get lost pets home without having them enter the shelter.

Rochester residents interested in serving as lost pet advocates for their neighborhoods may contact Animal Services at (585) 428-7274 or AnimalServices@cityofrochester.gov.

 Join our Friends Group 

 The Friends of Verona Street Animal Shelter, Inc. d/b/a Verona Street Animal Society (VSAS) is a 501(c)3 not-for-profit organization that helps support the mission of Animal Services through fundraising and promotions. VSAS recruits volunteers to serve on various committees that focus on event planning, fundraising, marketing and advertising, public relations, and foster care. If you are interested in getting involved as a committee member, please email our Volunteer Coordinator