Southwest Quadrant Service Center

Welcome! We look forward to working with you to make the Southwest Quadrant a better place to live, work, play and raise a family. From Jefferson Avenue (our Focused Investment area) to the 19th Ward neighborhoods, your Quadrant Team and Service Center staff will work with our community partners to resolve quality of life issues, pave the way for appropriate housing and economic development, and help make Southwest Rochester the best it can be.

Join us at Southwest NSC's Open House:  August 27, 2021 from 1-4pm    >>Invitation 


City of Rochester – Emergency Rent Assistance

Please note; the City of Rochester partners with local agencies to administer rental arrears assistance programs.

Are you eligible?*

 You are a renter;

 You have lost income due to the COVID-19 pandemic;

 You are in immediate danger of eviction, homelessness, loss of housing, or utility shut off; and,

 You have a household income at or below guidelines


 *Asistencia de Emergencia para Alquiler aqui>> 


Please visit our neighborhood pages to learn more about our vibrant community: 

Southwest Quadrant Information

 2021 SW NSC Quad Team Meetings

Our Quadrant Team meets regularly with representatives from all of our neighborhoods.  Please contact the office for more information about how you can get involved.   

All Quad Team meetings are the 2nd Wednesday of each month at 9:30 a.m. at the Southwest NSC  office.

January 8    February 12   March 11 April 8
 May 13  June 10  July 8  August 12 
 September 10  October 14  November 11 December 9


UPDATED Business Permit Application Processing (Return to NORMAL Processing Procedures)


Handicapped Permits will now be processed at your local neighborhood NSC Offices.   You may speak to a someone at the NSC Offices during NEW business hours or drop off your documents at the NSC Drop Box.   NEW NSC Business Hours:  8  a.m. - 5  p.m.


Person to Person Meetings

  • Person to Person meetings are available BY APPOINTMENT ONLY at NSC Director's Office in City Hall, 30 Church St.
  • Person to Person meetings are available BY APPOINTMENT ONLY at each NSC Office via Phone Call or Zoom Meetings:  Tuesdays and Thursdays from 10 a.m. - 3 p.m.

Southwest NSC Office Drop Box will be available on Tuesday and Thursdays from 8  a.m. - 5  p.m. 


Look forward to serving you! 

Southwest Quadrant
923 Genesee St.
Rochester, NY 14611
John McMahon, Administrator
(585) 428-7630