Water Main Cleaning and Lining Project

About the Project

The City's annual water main cleaning and lining project rehabilitates existing water mains to improve water quality and available flows for fire-fighting.

Hard deposits (formed by corrosion) are removed from the interior of the main and a thin layer of cement mortar is applied to the interior pipe walls to prevent deposits from reforming. Where necessary, temporary water pipes are used to supply water to customers during construction. The City’s contractor is Mainlining America, LLC. They have successfully completed several past Water Main Cleaning and Lining projects for the City

Construction Updates

2020 SCHEDULED STREETS

This project began in June 2020.

Download the project area map

The Project is 90% complete. The following streets will be completed in the spring of 2021

 STREET     FROM TO   STREET FROM TO
Frederick St. Cleveland St. Helena St.   Putnam St. Cleveland St. Helena St.
Glide St. Campbell St.   Maple St.   South Ave. Science Parkway Fort Hill Ter.
Glide St. Lyell Ave. Holworthy St.   Weaver St. Remington St. Joseph Ave.

 Information on the 2021 Cleaning and Lining Project will be available soon.


Frequently Asked Questions

Get the answers to Frequently Asked Questions about Water Main Cleaning and Lining

What To Expect

  • Advance notice letter issued shortly before construction begins (via door hanger).
  • Contractor must access basement/utility room to temporarily remove water meter and connect temporary hoses. Meter will be stored in customer's basement/utility room.
  • No charge for water usage while meter is removed.
  • Normal quarterly base charge will still be applied to bill. 
  • Water supplied via the temporary bypass pipes is the same water that is in the water main. 

Additional Information

  • Temporary bypass pipes are disinfected and tested by the Monroe County Department of Public Health prior to activation.
  • Access holes in the street will be covered with steel plates at the end of each work day.
  • Traffic flow will be maintained.
  • Access to all driveways will be maintained
  • The lined main will be disinfected and tested by the Monroe County Department of Public Health before it is placed back in service.
  • The Contractor will coordinate with residents to reinstall the water meter and remove the temporary service.
  • All excavations will be permanently backfilled.
  • Surfaces restored to pre-construction condition.
  • May take approximately 1 week to remove asphalt driveway ramps after temporary bypass pipe has been removed.
  • If the contractor can not access your basement/utility room to remove the meter and connect the temporary hoses, water service will not be maintained to your building and the property owner will be responsible for all costs necessary to unplug the water service if it becomes plugged with cement.

Questions?

If you have any questions about the project, please contact the City's Project Manager, Lauren Monaghan, P.E. at (585) 428-7023 or e-mail her.  

For construction related issues or in the event of an emergency, call the Water Bureau's Dispatch office at (585) 428-7500. This line is staffed 24 hours a day, 365 days a year.