Water Main Cleaning and Lining Project

About the Project

The City's annual water main cleaning and lining project rehabilitates existing water mains to improve water quality and available flows for fire-fighting.

Hard deposits (formed by corrosion) are removed from the interior of the main and a thin layer of cement mortar is applied to the interior pipe walls to prevent deposits from reforming. Where necessary, temporary water pipes are used to supply water to customers during construction. The City’s contractor is Mainlining America, LLC. They have successfully completed several past Water Main Cleaning and Lining projects for the City

Public Meeting

A public information meeting was held on Wednesday April 18, 2018 at 7 p.m. at the Water Bureau Operations Center; 10 Felix Street; Rochester NY 14608

Download the meeting notice for more information

Construction Updates

Work will continue on completing streets from the 2018 project in April of 2019.

Week of April 1 through April 6, 2019

 The contractor is currently working on completing the following streets from the 2018 Project

  • Installing bypass pipe: Drexmore Rd ; Marion St (Blossom to Humbolt)
  •   Installing Driveway Ramps: Drexmore Rd; Marion St (Blossom to Humbolt)
  • Digging Access holes: Marion St(Blossom to Humbolt); Carling Rd; Delray St.
  • Transferring services to bypass:  Drexmore Rd
  • Clean and line water main:  Marion St (Atlantic to Humbolt)
  • Restore services to lined water main: 
  •  Water Main Back in Service:  Marion St (Atlantic to Humbolt)
  • Install Fire Hydrants:
  • Backfilling Access Holes: 
  • Remove bypass: 
  • Remove driveway ramps:
  • Pavement restoration: 


Project Areas 


Download the project area map

This project is now complete except for clean up and final restoration of street and tree lawns



Download the project area map

Allendale            Humboldt Atlantic   Jersey E. Main Garson
Amsterdam        Humboldt Atlantic   Kansas Atlantic E. Main
Arbordale  Blossom Corwin   Luella Cedarwood Merchants
Balsam           N Winton Arbordale   Macbeth Culver Berry
Belgard Cedarwood   Merchants   Marion Blossom Atlantic
Berry      E. Main Cedarwood   Maxson Packard Hall
Brookfield Humboldt Atlantic   Mayfield Woodstock N. Winton
Carling Atlantic S of Humboldt   Merchants Luella McDonald
Coventry Humboldt Atlantic   Mildorf Cedarwood Merchants
De Mallei Humboldt Atlantic   Minnesota Atlantic E. Main
Delray Drexmore Atlantic   Mt Read Handy Lyell
Drexmore      Carling Drexmore   Nottingham Juniper dead End
Eastman Dewey Goodwill   Nottingham   Nottingham Cir    Arbordale
Floverton Blossom to east End   Ohio Atlantic E. Main
Gramercy Dorchester Corwin   Packard Maxson Macbeth
Hall E Main Macbeth   Van Bergh Humboldt Atlantic
Illinois Atlantic E. Main   Wisconsin Atlantic E. Main
Illinois E. Main          S. of Cedarwood   Woodland N. Winton Arbordale
Indiana Atlantic E. Main   Woodstock Atlantic Merchants


Frequently Asked Questions

Get the answers to Frequently Asked Questions about Water Main Cleaning and Lining

What To Expect

  • Advance notice letter issued shortly before construction begins (via door hanger).
  • Contractor must access basement/utility room to temporarily remove water meter and connect temporary hoses. Meter will be stored in customer's basement/utility room.
  • No charge for water usage while meter is removed.
  • Normal quarterly base charge will still be applied to bill. 
  • Water supplied via the temporary bypass pipes is the same water that is in the water main. 

Additional Information

  • Temporary bypass pipes are disinfected and tested by the Monroe County Department of Public Health prior to activation.
  • Access holes in the street will be covered with steel plates at the end of each work day.
  • Traffic flow will be maintained.
  • Access to all driveways will be maintained
  • The lined main will be disinfected and tested by the Monroe County Department of Public Health before it is placed back in service.
  • The Contractor will coordinate with residents to reinstall the water meter and remove the temporary service.
  • All excavations will be permanently backfilled.
  • Surfaces restored to pre-construction condition.
  • May take approximately 1 week to remove asphalt driveway ramps after temporary bypass pipe has been removed.
  • If the contractor can not access your basement/utility room to remove the meter and connect the temporary hoses, water service will not be maintained to your building and the property owner will be responsible for all costs necessary to unplug the water service if it becomes plugged with cement.


If you have any questions about the project, please contact the City's project manager, Geoffrey Gugel at (585) 428-6629 or e-mail him.

For construction related issues or in the event of an emergency, call the Water Bureau's Dispatch office at (585) 428-7500. This line is staffed 24 hours a day, 365 days a year.