City of Rochester Public Safety Building

 City Public Safety Building Serving with PRIDE - Professionalism, Respect, Integrity, Dedication, Excellence

185 Exchange Blvd.

Rochester, NY 14614

(585) 428-5990 (City of Rochester General Inquiries or Non-Emergencies) 

General Information: 

The City Public Safety Building is located in Downtown Rochester, NY, adjacent to the Monroe County Hall of Justice building. The Public Safety Office offers records, reports, fingerprinting, pistol permit services and more.

Accident/Records Window

Accident records are provided only to parties involved. There is a cost of .25 cents per copied page. This resource is located on the Plaza Level of the City Public Safety Building, 185 Exchange Boulevard. 

Accident/Records Hours: Monday - Friday, 9 AM - 4 PM; closed holidays and weekends. Insurance companies can access accident records by visiting


This service is obtained at the Accident/Records window. You must bring the fingerprint cards if they are for your employer and two forms of identification are required. There is a fee of $25 for fingerprints and $30 for pistol permits, which includes fingerprints and a criminal record check.

Finger Printing and Pistol Permit Hours: Tuesday - Friday, 1 PM - 3 PM; closed holidays and weekends.