Online Payment Portal

Hamer Page

Use the eCitizen Online Bill-Pay portal to:

  • Create a user profile and sign-up for recurring auto payments (tax and water only)
  • Pay Your Tax Bill
  • Pay Your Water Bill
  • Pay Your Parking Ticket
  • Renew Alarm Permits
  • Donate to Rochester Animal Services
  • Donate to Reforest Mount Hope Cemetery  

 

Note: The City uses a third party payment processor for all payments.  Fees apply (listed below)
 
For a list of alternative payment options, click here
 
If you encounter any problems viewing the bill-pay portal, click here  
 
 

Convenience charges:

 

Payment Amount

Fee

Electronic Check

any

 $1.00

Credit Cards

 $0.01 to $100.00

$2.75

   $100.01 or greater

2.75% of total

 

Server Maintenance 

City website server maintenance takes place the 3rd Saturday of every month from 8:00 am until noon. You may find the online payment services unavailable for a brief period during these times. Online payments made today should be credited to your account within two City business days

Red Light Tickets

Online payment for Red Light Tickets is no longer available. Questions should be directed to the Parking Violations Bureau, at (585) 428-7482. Learn more>>

Rochester Traffic Violations Agency

The City of Rochester Traffic Violations Agency now adjudicates traffic infractions in violation of the New York State Vehicle and Traffic Law. To pay a traffic tickets through this agency, visit www.CityofRochester.gov/RTVA   

Online Payments Comparison Chart

 

Credit Card

      EFT    

AutoPay

 Taxes

X

X

X

Water Bill

X

X

X

Parking Ticket

X

 

 

Alarm Permit Renewal

X

X

 
Animal Services Donations

X

X

 
Reforest Mount Hope Donations

X

X