Use the eCitizen online payment portal to:
-
Create a user profile and sign-up for recurring auto payments (Tax and Water customers only)
- Pay Your Tax Bill
- Pay Your Water Bill
- Pay Your Parking Ticket
- Renew Alarm Permits
- Donate to Rochester Animal Services
- Donate to Reforest Mount Hope Cemetery
For a list of alternative payment options, click here
Convenience fees waived until 2/28/22
| |
Payment Amount
|
Fee
|
| Electronic Check |
any
|
waived until 2/28/22*
|
| Credit Cards |
$0.01 to $100.00
|
waived until 2/28/22
|
| |
$100.01 or greater |
waived until 2/28/22
|
For a list of alternative payment options, click here
*A non-negotiable $20 fee will be assessed by the City if an electronic check payment bounces for any reason. Please be careful when entering electronic check information (account number, routing number).
Problems viewing the eCitizen portal? Click here. For additional questions regarding your online account, email billpay@ecitizenportal.com or call 1-800-926-3466.
Rochester Traffic Violations Agency
The City of Rochester Traffic Violations Agency now adjudicates traffic infractions in violation of the New York State Vehicle and Traffic Law. To pay a traffic tickets through this agency, visit
www.CityofRochester.gov/RTVA Online Payments Comparison Chart
| |
Credit Card
|
EFT
|
AutoPay
|
| Taxes |
X
|
X
|
X
|
| Water Bill |
X
|
X
|
X
|
| Parking Ticket |
X
|
|
|
| Alarm Permit Renewal |
X
|
X
|
|
| Animal Services Donations |
X
|
X
|
|
| Reforest Mount Hope Donations |
X
|
X
|
|