Use the eCitizen Online Bill-Pay portal to:
-
Create a user profile and sign-up for recurring auto payments (tax and water only)
- Pay Your Tax Bill
- Pay Your Water Bill
- Pay Your Parking Ticket
- Renew Alarm Permits
- Donate to Rochester Animal Services
- Donate to Reforest Mount Hope Cemetery
For a list of alternative payment options, click here
Note: The City uses a third party payment processor for all payments. Fees apply (listed below).
For questions regarding eCitizen Portal online payments, email billpay@ecitizenportal.com or call 1-800-926-3466
If you encounter any problems viewing the bill-pay portal, click
here
Convenience charges:
| |
Payment Amount
|
Fee
|
| Electronic Check |
any
|
$1.00 *
|
| Credit Cards |
$0.01 to $100.00
|
$2.75
|
| |
$100.01 or greater |
2.75% of total
|
*A non-negotiable $20 fee will be assessed by the City if an electronic check payment bounces for any reason. Please be careful when entering electronic check information (account number, routing number).
Rochester Traffic Violations Agency
The City of Rochester Traffic Violations Agency now adjudicates traffic infractions in violation of the New York State Vehicle and Traffic Law. To pay a traffic tickets through this agency, visit
www.CityofRochester.gov/RTVA
Online Payments Comparison Chart
| |
Credit Card
|
EFT
|
AutoPay
|
| Taxes |
X
|
X
|
X
|
| Water Bill |
X
|
X
|
X
|
| Parking Ticket |
X
|
|
|
| Alarm Permit Renewal |
X
|
X
|
|
| Animal Services Donations |
X
|
X
|
|
| Reforest Mount Hope Donations |
X
|
X
|
|