When making payments to the City, customers have the following options:
Use the City's secure, online payment portal to make payments on tax bills, water bills, parking violations, and more. Fees apply. More information here>>
Bill-pay through your personal bank
*For tax, water, or parking payments only* Use your personal bank's bill-pay function as an alternative to the City's payment portal. Note: If the instructions below are not followed carefully, your payment may not be processed electronically and could result in significant delays in processing time. Instructions here>>
In person
Visit the cashier window at City Hall. 30 Church Street, Rochester, NY 14614. Hours of operation are Mon.-Fri. from 9 a.m. - 5 p.m.
Through the mail
Send your payment to the return address listed on your bill.