Director's Message
It is the commitment of the Office of Management and Budget to ensure that each and every taxpayer dollar is allocated in the most efficient manner. Efficiency involves more than simply spending less. It also means
providing the citizens of Rochester with the most desired outcomes.
Fortunately, through sound business practices, the City has remained financially stable and continues to pursue ways to grow our tax base.
Attracting new residents and businesses to the City of Rochester who will prosper, benefits the entire Rochester community, and speaks directly to our number #1 goal - making Rochester the best mid-size city in America.
About the Office of Management and Budget
The Office of Management and Budget is dedicated to ensuring that limited resources are aligned with the issues of greatest importance. This is accomplished by the collection, analysis, and evaluation of data and by providing information and preparing recommendations. The results of these efforts are reflected in the City's Annual Budget document.
Rochester By the Numbers (RBN) and Voice of the Customer (VOC) are two
initiatives utilizing data to drive key organizational objectives. RBN is a management review process of critical indicators of success to the deployment of the City’s strategic objectives. VOC are public discussion sessions, which include Mayor Duffy and members of his Senior Staff. During these discussions we solicit citizen input to key change initiatives underway in city government as we prepare our budgets. Topics for discussion have included but not limited to, Public Safety, Education, Jobs, and Housing.
311 One Call to City Hall best demonstrate the Office of Management and Budget's commitment to world-class Customer Service. 311 - One Call to City Hall makes City services and employees as accessible as possible. Whether it’s refuse collection, leaf pickup, sidewalk snow plowing or summer job opportunities for youth, our live representatives are ready to assist 24-hours-a-day, seven days a week.
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