About Animal Services

Rochester Animal Services has new extended hours - see below!

The shelter is operating with extremely limited space. If you are considering surrendering an animal, we encourage rehoming your animal through the following online platforms.  

Quick Links

AS-Web-button-Adoption AS-Web-button-Cat-Info AS-Web-button-Dog-Info

AS-Web-button-Foster AS-Web-button-Found-Pet AS-Web-button-Lost-Pet

Location 

Animal Services Center 

184 Verona Street

Rochester, NY 14608

585-428-7274

Email: AnimalServices@cityofrochester.gov

Hours of Operation

Monday: 12 p.m. to 3 p.m.
Tuesday: 12 p.m. to 6 p.m.
Wednesday: 12 p.m. to 6 p.m.
Thursday: 12 p.m. to 6 p.m.
Friday: CLOSED
Saturday: 12 p.m. to 3 p.m.
Sunday: 12 p.m. to 3 p.m.
(Adoptions and visitations end 30 minutes before closing each day)

The shelter is also closed select holidays (New Year's Day, Independence Day, Thanksgiving Day, Christmas Day), as well as the third Tuesday of each month for staff and volunteer training.

Walk-ups are welcome for owners seeking missing pets and for those seeking information related to pet support. 

You may also contact us via Email or call 585-428-6738

Vision

Rochester Animal Services (RAS) envisions a community where our neighbors are empowered to stay together with their pets, have a central destination to find a new pet; where neighborhoods are enhanced through pet ownership, and lost pets are kept safe and nurtured. 

Mission  

RAS' mission is to serve Rochester’s people and animals, to maintain healthy neighborhoods, support and preserve the human-animal bond by saving and enhancing lives, provide a safe haven for the most at-risk animals in our community and promote RAS as a destination to find a new family member.  

 Animal Services Center, 184 Verona St.
   
  Start video to learn about RAS  
 
Benefits of pet-ownership

Pet-ownership can positively impact owner's physical and mental wellbeing. Pets help prevent feelings of loneliness, give people purpose, and build resiliency. Pet owners contribute to our economy through purchase of pet products, pet services, and veterinary care. Pet ownership is also pro-social and bolsters a sense of community. Check out this report from Better Cities for Pets to learn how.    

  

Do you need support for your pet?

Email us or call 585-428-6738 if you are in need of support or resources for your pet.

 

How can you help?  

Adopt  - Adopting a pet from a shelter or rescue organization helps ensure we have the space and resources to care for our community’s most at-risk animals.

Foster - Fostering a pet from a shelter or rescue organization. By adopting from a shelter or rescue organization, you help us ensure we have the space and resources to care for our community's most at-risk animals. 

 Volunteer - Volunteers are critical to serving animals and people in our community. Typical roles include dog walking, clinic support, customer service, shelter greeters, outreach and pet support, offsite adoption events, lost pet reunification, self-rehoming support, transportation, research and data analysis, and website management. Volunteer your time, talent, and treasure!

Donate - It is more important than ever to ensure we have the resources to provide general husbandry, medical care, support foster caregivers, and provide resources to pet owners in under-served neighborhoods.     

 
Support our Friends.

The Verona Street Animal Society is a not-for-profit 501(c)(3)
organization established to help support the mission and
programs of Rochester Animal Services.

 Adopt, Volunteer, Give       

 

Annual Fundraiser

Learn more about the event and stay tuned for notification about The Fast & The Furriest® 2024.

 

SEE ALSO

Pets and Animals