About Animal Services

In conjunction with COVID-19 response planning, the Animal Services Center is temporarily closed. Adoptions and Lost-and-Found services are continuing by-appointment only by contacting us at 585-428-7274 or email .  We are asking community members to help us limit intakes to truly at-risk animals for which no other options are available. Learn more about how Rochester Animal Services is responding to the COVID-19 crisis.

While making adjustments during the COVID-response phase, Rochester Animal Services joined a team of animal shelter leaders, shelter medicine experts, and animal welfare organizations throughout the U.S. and Canada to develop a new model for animal sheltering. That model, called Human Animal Support Services (HASS) is not complete yet.  It is our goal. We are asking for support from the community to help reach that goal.  

 RAS Front Entrance  
 Animal Services Center, 184 Verona St.
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  RAS encourages all pet-owners to have an emergency plan in place for their pets.     

  •  Research potential boarding facilities to utilize in the event that boarding your pet becomes necessary.    
  •  Have crates, food and extra supplies for your pet on hand in case moving them becomes necessary or if the disease spreads in the community and it becomes necessary to reduce social exposure.     
  •  All animal vaccines should be up to date in the event boarding becomes necessary.    
  •  Ensure all medications are documented with dosages and administering instructions. Including the prescription from the prescribing veterinarian is also helpful.     
  •  Pets should have identification including a collar with current identification tags and a registered microchip.     
  •  Identify a trusted family member or friend to care for your pets if someone in your household becomes ill or is hospitalized.     

How can you help?  

 Make a donation. It is more important than ever to ensure we have the resources to provide general husbandry, medical care, support foster caregivers and pet owners in under-served neighborhoods.      

  Adopt a pet from a shelter or rescue organization. With shelters preparing for the possible intake of animals from hospitalized owners and staff shortages, it is critical that homeless pets find new homes as soon as possible.    

 Become a foster caregiver. If you are interested in helping us reduce the number of animals at the shelter during this crisis, please complete this brief form.      

 Review the information about COVID-19 and pets.    

Don't cat-nap the kittens.

Create a preparedness plan for your pets.  


Caring for animals 


Rochester Animal Services (RAS) is a socially conscious municipal animal care and control organization whose mission is to serve Rochester’s people and animals to create safe neighborhoods, support the human-animal bond, and save and enhance lives. 


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Animal Services Center
184 Verona Street
Rochester, NY 14608

Hours of operation:

Monday - Saturday, 11 a.m. to 4:30 p.m. (Wednesdays until 7:30 p.m.)

Closed Sundays

Support our Friends

The Verona Street Animal Society is a not-for-profit 501(c)(3)
organization established to help support the mission and
programs of Rochester Animal Services.

 Adopt, Volunteer, Give       

Save the Date - Virtual Fundraiser

Saturday June 5, 2021

We are beginning planning for the 2021 event, which will include in-person and virtual activities. Learn more, register, and start raising donations.

20 RAS Logo V color

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